Introduction

MarketingBot connects to the Dynamics 365 CRM system and Office 365, and provides a marketing team with streamlined access to CRM data such as Leads and Campaigns, as well as their calendar.

How was it built?

MarketingBot has been designed and built using the LiveTiles Bots platform. It leverages the power of Microsoft’s Bot Framework, Azure Cognitive Services, and Azure Logic Apps. It connects to a Dynamics 365 and Office 365 environment with sample data.

How do I use it?

SalesBot has been designed to understand a set of simple natural language statements. Some examples you can try with this demo are:

  • List my top Accounts
  • What are our top opportunities?
  • My meetings today
  • My next meeting

In this example, the bot is presented within a web-based chat interface, but LiveTiles Bots also supports deployment to Microsoft Teams, Skype for Business, or a native Windows 10 application.

How does it work?

Built using LiveTiles Bots, MarketingBot relies on the latest AI technology from Microsoft including the Microsoft Bot Framework and Cognitive Services, in particular LUIS (Language Understanding Intelligent Service).

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