The bot can be used to initiate calls to contacts available in your address book, as well as to unknown contacts for whom contact detail is available. Depending on the device used as well as which services are available, calls can be made in a variety of ways.
Support for Skype is available as standard. Note that this does not include Skype for Business.
Using the call ability
Start a Skype call
When making reference to a Skype call, the assumption is that a VOIP call is made using a contact's email address. Below are examples of how to initiate a Skype call:
- Call John
- Call Emma on Skype
If one of the above contacts doesn't have an email address listed, or doesn't exist in your address book, the bot will prompt you for an email address in order to initiate the call.
The below video gives an overview of the call functionality currently available in the bot.