Introduction

The bot can be used to initiate calls to contacts available in your address book, as well as to unknown contacts for whom contact detail is available. Depending on the device used as well as which services are available, calls can be made in a variety of ways.

Technical detail

Support for Skype is available as standard. Note that this doesn't make reference to Skype for Business.

Start a Skype call

When making reference to a Skype call, the assumption is that a VOIP call is made using a contact's email address. Below are examples of how to initiate a Skype call:

  • Call John
  • Call Emma on Skype

If one of the above contacts doesn't have an email address listed, or doesn't exist in your address book, the bot will prompt you for an email address in order to initiate the call.

Example video

The below video gives an overview of the call functionality currently available in the bot.

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